Contact Us

Contact Kanji.Jepang.org

Kanji.Jepang.org is operated by Septian Ganendra S. K. (sepTN) as part of the Jepang.org ecosystem. This page explains how to report data issues, technical problems, and correction requests.

Content correctionsTechnical reportsTitle and link issues

Response Window

Monday–Friday, 09:00–17:00 WIB

What We Prioritize

Our priority is communication that directly improves product quality. That includes correction reports, data issues, broken links, visual issues, and data-reuse questions, which are easier to act on than very general messages.

Because this product is independently operated, specific reports help us quickly identify whether the issue comes from source data, content structure, or page presentation.

Report Types We Accept

If you find an issue on Kanji.Jepang.org, you can contact us by email. We accept both content corrections and technical product reports.

  • Correction reports for meanings, readings, metadata, or page labels
  • Data issues such as wrong collection mapping, mismatched browse relations, or confusing examples
  • Technical issues such as error pages, broken links, missing images, or practice-statistics problems
  • Page-title, search-summary, or internal-linking issues that need correction

Effective Report Format

For corrections or bugs, short messages with clear context help us resolve issues faster.

  • For kanji pages: include URL, affected section, and suggested fix
  • For collection pages: include URL, incorrect item, and expected behavior
  • For page-title or link issues: include URL and the exact part that should be corrected
  • For technical bugs: include device, browser, reproduction steps, and error message if available
  • Attach supporting references when available to speed up verification

Before You Contact Us

If your question is about data source, meaning selection, or correction process, check the editorial page first so your report can be scoped correctly.

Operational Information

Operational information for your reference:

  • Site operator: Septian Ganendra S. K. (sepTN)
  • Service scope: interactive kanji dictionary, browse routes, practice, and local statistics for Japanese learners in Indonesia
  • We try to read every incoming message, but responses outside operating hours may be handled in batches